inside innovatis

How to Retain Customer Trust in 2021

Innovatis Group has found that in order to retain and improve customer loyalty, companies must recognize the value of peer-to-peer insights and customer stories. Recognizing these vital modalities and investing resources in user groups are tried and true methods to yielding more loyal customers with higher NPS scores. […]

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A Year at Home – From Conference Rooms to Zoom

On the anniversary of our first day of all Innovatis employees working from home due to the coronavirus pandemic, we’re reflecting on what the year has taught us.  From perfectly planned community events to conference room brainstorms on member engagement, Innovatis was poised for a year of growth for all of our managed communities. We […]

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