our blog

our blog

April 28, 2020

Using a Paid Membership Model to Drive Program Loyalty

When it comes to deepening the member experience, opportunities for enrichment become so much more robust when a paid membership tier comes into play. For one of our clients, this tier comes in the form of VMUG Advantage. Developing a […]
February 13, 2020

Customer Communities: What Companies Should Know

With almost every industry introducing the latest and greatest innovation at a breakneck pace, it’s easy for a company or association to slip behind despite sincere efforts to stay competitive. The most advanced offering a company releases is rendered almost […]
February 14, 2019

Creating a Memorable New Member Experience

Have you ever forced yourself to step outside your comfort zone? I’m sure we can all think of an example from our own past, but entertain me for a moment: imagine you’ve just moved to a new town and you […]